We've buried my loved one; whats next?

Some of the following may require a certified death certificate, marriage license, or employer information. Take certified death certificate to banks, credit unions and any lenders.  

 

The following information may be of use to you and your family to finalize your loved ones affairs. A death certificate may be required: 

 

Life Insurance Companies or other outstanding balances. All creditors will need to be notified and debts satisfied.  If any suspicious claims be found, please call the  

Consumer Protection Division (804) 367-8504 

 

Change Names on: 

Motor Vehicles (757) 461-1919 

Virginia Power 1-888-667-3000 

Virginia Natural Gas (757) 446-5550 

 

Sewer and Water: 

Portsmouth (757) 393-8524 

Norfolk (757) 441-5813 

Chesapeake (757) 382-6352 

Suffolk (757) 923-3675 

Virginia Beach (757) 427-4631 

 

All other Insurances. If necessary, you will want to review and change your beneficiary on all insurances. 

 

Find out all necessary taxes owed, and call the following localities: 

Federal & Virginia State 1-800-829-1040 

Portsmouth (757) 393-8561 

Norfolk (757) 441-2931 

Chesapeake (757) 547-6281 

Suffolk (757) 923-3600 

Virginia Beach (757) 427-4445 

 

 

Government 

Civil Service (202) 606-0500 

 

Military 

Air Force (757) 764-5231 

Navy (757) 444-2102 

Army (757) 878-1118 

Marine Corps 1-800-336-4649 

 

Probate Court 

File a will in Probate Court, in the city which the deceased resided at the time of death. 

 

Portsmouth (757) 393-8671 

Virginia Beach (757) 427-8831 

Norfolk (757) 664-4385 

Chesapeake (757) 382-3000 

 

Veterans Administration 

E. Vaughn Wray Funeral Establishment will complete all of the forms for your burial benefits.  

Contact the Veterans Affair for additional benefits. 

 

Tidewater Office (757) 455-0814 

Roanoke Office 1-800-827-1000 

For Survivor Benefit Plan (for retirees) 1-800-269-5170 

 

Note: You will need the following: 

DD 214 Form  

Marriage License, Death Certificate Birth Certificate 

 

Social Security 

E. Vaughn Wray Funeral Establishment will submit Form 721.  Contact the Social Security office at the following numbers. 

 

Portsmouth (757) 465-4896 

Norfolk (757) 858-6198 

Virginia Beach (757) 498-8726 

National Number 1-800-772-1213 

 

Military, Government Benefits 

At the nearest Military Base, there is a Casualty Assistance Center.  Their purpose is for counseling survivors, help in applying for Military benefits.  If your spouse retired before September 21, 1972 contact Retired Serviceman’s Family Protection Plan concerning possible benefits. If after September 21, 1972 contact his or her branch of service; or  

 

 DFAS Cleveland Center 

 DFAS-CL-RO 

 P.O. Box 99191 

 Cleveland, Ohio 44199-1126 

 1-800-321-1080 

 

Veterans Affairs and the branch of service do not keep service records.  Those records are kept at NPRC (National Personnel Records Center). You can call and send a formal written request with enough information about the deceased for the record to be located: 

 

 National Personnel Records Center 

 Military Personnel Records 

 700 Pennsylvania Avenue 

 Washington, DC 20408 

 1-866-272-6272 

 

Railroad Workers Benefits 

If the deceased was employed by the railroad over 10 years, you may be eligible to receive Railroad Worker Benefits under the Railroad Retirement Act.  You may call 

1-800-808-0772 or online at www.rrb.gov 

 

You will need the following documents:  

Birth Certificates, Marriage License, Death Certificate, Birth Certificates for Birth Children, W2 for deceased from the previous year, earning status of surviving spouse. 

Note: The purpose of this section is for informational use only; and is not intended to replace professionals.